Printer Connect Issue

[Blackballoon]

My laptop couldn't connect the the printer that in the other network segment in my office. Then I switch to another segment(differ from which the printer's in) and try to connect, everything's going fine. Wonder which part went wrong cause sometimes I need to use the original segment. Please help.
Thanks

 

[Cmustang87]

Have you contacted your IT department? Could be a connectivity preference in Windows (Public/Private/Domain) that's got it screwed up.

 

[Blackballoon]

Have you contacted your IT department? Could be a connectivity preference in Windows (Public/Private/Domain) that's got it screwed up.

I did contact IT staff but problem ain't solved. That's why I ask for help here lol.

 

[Cmustang87]

We won't be able to help you circumvent an issue on your corporate network. You'll need to let them know the issue isn't resolved and go through them.

 

[Blackballoon]

We won't be able to help you circumvent an issue on your corporate network. You'll need to let them know the issue isn't resolved and go through them.

I understand. I'm not trying to circumvent just our IT staff are too busy to care about this issue. But this bothers me so I figured I could find solutions in some way. I will turn to them and thanks anyway.

 

[Cmustang87]

I understand. I'm not trying to circumvent just our IT staff are too busy to care about this issue. But this bothers me so I figured I could find solutions in some way. I will turn to them and thanks anyway.

Didn't mean circumventing in that way. I just meant shortcutting a solution of some kind. It would be a wild goose chase.

 

[Dead Parrot]

Possible routing/rights for segment one doesn't allow traffic to printer's segment but the routing/rights for segment two does. If so, something IT there will have to fix.

 

[heman22union]

There are many different things that could cause your issue. You definitely could have an IT personal from your company look at the issue. Probably not an easy fix.

Good luck!