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Oculus founder Palmer Lucky many not work for Facebook's VR division anymore, but apparently, he's still supporting some of his company's earliest adopters. In a blog post, he acknowledges that long term use of Oculus Rift CV1 kits can lead to the failure of one, or both, of the headset's earpieces, and at this point, most of those headsets are well outside their warranty period. Fortunately, Palmer is offering a RR1 repair kit to Rift owners free of charge. He says the kit can not only fix audio failures, but also functions as a "third-party headphone adapter on fully-functional Rifts."
The first step for any user with this problem should be to contact Oculus Customer Support and see what they can do. In some cases, you might just need to clean some contacts, tighten the connection between your headphones and straps, or fix your PC's sound settings. If you are unsuccessful in resolving your problem, please forward your ticket and a mailing address to RiftRepairOne@gmail.com, and I will send you an RR1 repair kit free of charge so you can get back in the Metaverse as quickly as possible.
The first step for any user with this problem should be to contact Oculus Customer Support and see what they can do. In some cases, you might just need to clean some contacts, tighten the connection between your headphones and straps, or fix your PC's sound settings. If you are unsuccessful in resolving your problem, please forward your ticket and a mailing address to RiftRepairOne@gmail.com, and I will send you an RR1 repair kit free of charge so you can get back in the Metaverse as quickly as possible.