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- May 18, 1997
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- 54,458
Surely we here at HardOCP have gotten to learn a few things about EK the company and its Threadripper Supremacy EVO waterblock in the past couple of months. Its waterblock's performance is far from "the best" as is described on its website, and its PR people have even pushed back against at least one of its customers calling factual reporting of the performance "guerilla marketing." You can read all about those things in our review.
It was brought to my attention this morning by a HardOCP reader that EK had refunded his money after he started and RMA process with the company as he was not happy with his EVO waterblock performance. He sent along some screen shots which have been sanitized and edited for a bit easier reading that I have posted below.
Check out the document.
So it would seem that EK's tactics against its customer base have cooled a bit and they are now giving refunds to those that have purchased the Supremacy EVO for Threadripper if you have not happy with the performance it is supplying you. The reader even offered to give us his block since EK did not ask for it to be returned, but we certainly have no use for it since we have a few other blocks around here that perform quite well.
What I find very odd about this whole thing is none of the reviewers that got Threadripper waterblocks directly from EK have yet to actually review those, even months later. If those sites were not going to review the EK blocks, what did EK send those out for? Things that make you go, "Hmmm."
It was brought to my attention this morning by a HardOCP reader that EK had refunded his money after he started and RMA process with the company as he was not happy with his EVO waterblock performance. He sent along some screen shots which have been sanitized and edited for a bit easier reading that I have posted below.
Check out the document.
So it would seem that EK's tactics against its customer base have cooled a bit and they are now giving refunds to those that have purchased the Supremacy EVO for Threadripper if you have not happy with the performance it is supplying you. The reader even offered to give us his block since EK did not ask for it to be returned, but we certainly have no use for it since we have a few other blocks around here that perform quite well.
What I find very odd about this whole thing is none of the reviewers that got Threadripper waterblocks directly from EK have yet to actually review those, even months later. If those sites were not going to review the EK blocks, what did EK send those out for? Things that make you go, "Hmmm."