Dell Alienware AW3423DW 34″ QD-OLED 175Hz (3440 x 1440)

SH1

[H]ard|Gawd
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Do we really know that no new orders have gone out since the initial ones?
 

kasakka

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After running 4K at over 40" for years I could never go back to a monitor this small and this low of resolution no matter how good the tech is.
Same boat. The resolution with the QD-OLEDs pixel structure is a dealbreaker for me. Will be interested when they get something in the 32-43" at 4K out in a few years.
 

pj-

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I prefer this alienware to my 77" LG C1 for all gaming purposes

21:9 and incrementally higher refresh are worth the lower res and weird subpixel layout to me. Next upgrade will probably be a 5120x2160 ultrawide in a few years
 

SoCali

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I cant believe US orders are receiving mid June delay emails. Basically means if you didn't order on March 9th, you're getting it in July or August.

Not sure what happened with the launch for it to be this bad.
 

Zepher

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I cant believe US orders are receiving mid June delay emails. Basically means if you didn't order on March 9th, you're getting it in July or August.

Not sure what happened with the launch for it to be this bad.
It wasn't bad, they just sold a lot more than they anticipated I would assume.
 

Spliffis

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It wasn't bad, they just sold a lot more than they anticipated I would assume.
Really? this was one of the worst product launches I have seen in a loooong time. They never gave an official launch date, they launched it early on premier channels which I assume was in error since their other products haven't done that. They also had the whole coupon pricing debacle and half the early orders failed to add the proper warranty to the invoice.

Followed up with expecting to ship 0 product for the next 4 months after the first batch.

turrrrrrrrible
 

SoCali

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No clue what you guys are talking about. This is a terrible launch. North America has not seen a shipment go out for nearly 2 months which is now delayed another 2 months.

That's not selling more than anticipated, that's not having product at all.
 

Sycraft

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I cant believe US orders are receiving mid June delay emails. Basically means if you didn't order on March 9th, you're getting it in July or August.

Not sure what happened with the launch for it to be this bad.
Supply chain issues are still brutal. The fuckups from COVID still haven't unwound, and won't for a long time. You may have noticed if you go to Target or Walmart that there are plenty of bare spots on shelves where they are just straight sold out of normal shit. This isn't usually, normally if they repeatedly sell out they get more of said item to keep on hand but there are just issues getting things where they need to be.

There's a litany of shit that causes it but for something like this? I imagine it is probably a combination of:

1) Issues at the factory. China is still in the mindset they can control COVID with lockdown and with Omicron being as virulent as it is, that isn't working well which means there are some BIG, like almost entire city, lockdowns going on. When that happens, production gets interrupted because they aren't talking an EU "You can go to work and go grocery shopping but not go to clubs," kind of lockdown, they are talking a "You can't leave your house, at all, for anything," kind of lockdown. That is going to fuck with production bigtime.

2) Issues with shipping. There still isn't enough shipping capacity for a number of reasons, so you end up waiting on a container a long time. Then, even when you get a ship to the US, it sits moored off the port of LA for an indeterminate amount of time before it is able to dock and unload. So you can have your stuff, complete, on a boat, wanting to get delivered, but just sitting out there at sea, because the port can't get it unloaded.

It is just taking a real long time for all this shit to unsnarl and it will continue to be an issue because COVID isn't gone, it still comes back in waves and causes issues, and there's still a lot of people who aren't vaccinated (China in particular doesn't have a great vax rate) so more of them will get taken out of commission for awhile (or forever in serious cases). That ripples on down and creates issues.

Is this going to be like Dells other OLEDs where they just suddenly stop selling them?
I doubt it. Samsung seems all-in on this new tech. They are talking like they are going to replace LCDs with it and stop making LCDs in the not too distant future. As such I imagine they'll keep making and selling them unless there's a reason they can't. Likewise the response to this monitor is near universal acclaim. While some people will nitpick a single issue to death, most reviewers love the thing and say it is great for gaming. On the other side of that the market clearly loves it as it is sold out, and backordered for months.
 

exlink

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Very interesting. Many people who think QD-OLED picture “pops” more than WOLED is actually due to Samsung’s inaccurate representation of the picture. These inaccuracies apparently are not present at settings normally used by calibrators and reviewers for testing. But are present in real world viewing.

Reminds me of Samsung’s vivid colors that you couldn’t turn off on their old smartphones. Looks good to some, but is inherently inaccurate.

Wonder if this applies to this monitor.
 

MistaSparkul

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Very interesting. Many people who think QD-OLED picture “pops” more than WOLED is actually due to Samsung’s inaccurate representation of the picture. These inaccuracies apparently are not present at settings normally used by calibrators and reviewers for testing. But are present in real world viewing.

Reminds me of Samsung’s vivid colors that you couldn’t turn off on their old smartphones. Looks good to some, but is inherently inaccurate.

Wonder if this applies to this monitor.


I'm sure QD-OLED is still superior to W-OLED but the difference won't be as exaggerated if the two panels are properly calibrated/following EOTF correctly. Also, I know some people are always going to shoot for 100% image accuracy but I personally couldn't care less and would happily use the setting that is more pleasing to my eyes, even if I know it's inaccurate and artificially boosted/saturated. Sounds like the Samsung is even more suited for me in this case lol.
 

Sycraft

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Wonder if this applies to this monitor.
Doubtful, based on the testing of the monitor it seems to have minimal processing (probably to keep lag as low as possible) and thus doesn't do a whole lot of correction. Plus as Vincent notes, the company that makes the panel is different from the company that makes the TV. Dell is buying the panel, not the whole unit.
 

Sancus

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To me the point is more: If you want inaccurately vibrant colors, you can change the settings on any TV to be more like that.

But if you're *comparing* two TVs you have to do it with them calibrated and accurate, otherwise you're not comparing the display capability. You're just comparing a weird mix of the display and the setting differences and you can't tell which is which.

What Samsung is actually doing there is super fucked up, it's the same thing as their benchmark scamming on Android. If they think you're doing a test/calibration, they have one setting, otherwise they have a different one. It's inherently dishonest.
 

Odellus

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If you use this monitor with its out of the box settings with HDR disabled in Windows, SDR content will be oversaturated. HDR on will use the correct color space in sRGB programs.

Alternatively if you want to keep HDR off for some reason, you can enable sRGB emulation through the OSD, but I don't think this is necessary, at least not in Windows 11.
 

x3sphere

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Very interesting. Many people who think QD-OLED picture “pops” more than WOLED is actually due to Samsung’s inaccurate representation of the picture. These inaccuracies apparently are not present at settings normally used by calibrators and reviewers for testing. But are present in real world viewing.

Reminds me of Samsung’s vivid colors that you couldn’t turn off on their old smartphones. Looks good to some, but is inherently inaccurate.

Wonder if this applies to this monitor.

Vincent already reviewed the monitor. Don’t recall any fuss being made about the color accuracy or EOTF tracking. He recommended it as the best gaming monitor too.

So just seems to be specific to the S95B. I know Samsung is all about shock and awe, but weird they didn’t bother to include a mode good for baseline calibration. In the end it does a disservice to their tech as others will get a bad impression of QD-OLED from this.

Sony is using the same panel for their upcoming flagship as well, don’t think they would have went with it over LG’s WOLED if this was an inherent problem with the tech.
 

Sancus

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Samsung Display(the panel makers) have nothing to do with that TV's problems. The EOTF and color calibration cheating would have been inserted by the TV manufacturer, which, while still owned by Samsung, is a completely separate company.
 

burburbur

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Is this going to be like Dells other OLEDs where they just suddenly stop selling them?
Very likely yes. People here are forgetting, but the reports on this panel were that Samsung was getting like 1/3 yields. That is abysmal even in the world of OLED. They also only had one line running for this panel. Limited capacity and abysmal yields meant this panel was never going to exist in big numbers this year. If you consider Samsung probably held back the majority of the panel capacity for themselves, I would not be surprised if the initial shipment Dell sent out is all they get for the year. Dell isn't going to keep tooling and subassemblies on standby at a factory for months and months waiting for another shipment of panels. If they don't already have panels coming in, I would expect to see it removed from their website within the next month or two.

Maybe next year Samsung will invest in a proper amount of fab capacity for these kinds of panels.
 

x3sphere

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Samsung Display(the panel makers) have nothing to do with that TV's problems. The EOTF and color calibration cheating would have been inserted by the TV manufacturer, which, while still owned by Samsung, is a completely separate company.
Yeah that's correct. There were some rumors Samsung Electronics didn't even want to release the OLED this year as they planned to position the QN95B as their flagship for this year. But Samsung Display had no one else to sell panels to other than Sony and Dell. Apparently yields recently improved a lot - now 75%: https://www.oled-info.com/samsung-displays-managed-increase-its-qd-oled-production-yield-75

So wouldn't surprise me if the S95B was rushed out and there are a lot of issues with the firmware. Samsung doesn't even seem to be marketing this TV that much yet. Given their track record with software though, I wouldn't hold my breath on the issues being fixed.
 
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ellover009

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I think Vince main problem with the s95b is that movie mode was supposed to be as close as possible to the intention of media creators and instead Samsung added their own spice. Since it has more limited settings it might be impossible to dial it in 100% in that mode. Who knows maybe if people complain enough they'll do something about it.

The Sony will probably be fine since Samsung just makes the panel and they'll add their own controller, software and adjustments. At a $1000 to more difference i am not sure if it will be worth the difference to everyone since I think they went for the approach of making it more appealing to consumer eyes rather than creative intent. I don't think everyone that buys a tv is going to bankroll the cost to have it professionally calibrated.

The question would be for those not paying to have it professionally calibrated does it make a difference?
I think even if you copy settings over from someone else there would still be done differences between panels and viewing environments that could limit a setting copy over being perfect.
Outside of that mode can it be dialled in for work purposes like photo editing?

Now let's say that the next generation of panels came out and they created self emissive qdoled would it still be tangible to compare it to an expensive reference monitor? Could technology changes limit the capacity of a reference monitor aka CRT based reference vs LCD vs OLED based reference screens (dunno if there is an OLED one).

Here's something else is the aw cut from the same stuff as the Samsung or the Sony? Only reason I have a doubt is that from pictures/illustrations that I've seen the s95b have the same triangle arrangement but the pixels themselves look like they are more square.
 

kasakka

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I think Vince main problem with the s95b is that movie mode was supposed to be as close as possible to the intention of media creators and instead Samsung added their own spice. Since it has more limited settings it might be impossible to dial it in 100% in that mode. Who knows maybe if people complain enough they'll do something about it.

The Sony will probably be fine since Samsung just makes the panel and they'll add their own controller, software and adjustments. At a $1000 to more difference i am not sure if it will be worth the difference to everyone since I think they went for the approach of making it more appealing to consumer eyes rather than creative intent. I don't think everyone that buys a tv is going to bankroll the cost to have it professionally calibrated.

The question would be for those not paying to have it professionally calibrated does it make a difference?
I think even if you copy settings over from someone else there would still be done differences between panels and viewing environments that could limit a setting copy over being perfect.
Outside of that mode can it be dialled in for work purposes like photo editing?

Now let's say that the next generation of panels came out and they created self emissive qdoled would it still be tangible to compare it to an expensive reference monitor? Could technology changes limit the capacity of a reference monitor aka CRT based reference vs LCD vs OLED based reference screens (dunno if there is an OLED one).

Here's something else is the aw cut from the same stuff as the Samsung or the Sony? Only reason I have a doubt is that from pictures/illustrations that I've seen the s95b have the same triangle arrangement but the pixels themselves look like they are more square.

There are OLED reference monitors too, with full RGB pixel structure and everything.

The problem with the Samsung TV is that it intentionally targets calibration to appear better in tests, which would also mean it might not be possible to calibrate accurately if despite that it will alter its behavior in normal use. Even if that looks better to the viewer it's still not what a TV is supposed to do and is extremely shady. Samsung could have just added a "make it pop!" checkbox in picture settings to turn on that behavior so the user can choose.

I would not be surprised if they "fix" it in a firmware update but those initial reviews are often the ones you will find when you consider if you want to buy the TV. Anything else is buried in various forums like this one.
 

Frameless

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Samsung are scamming people like they have always done with their line of TVs and their complete BS "image quality index" marketing. Its all a scam. They make their cheap TVs with same panel as their top line look intentionally bad in processing and by having a shitty semi-glossy AG coating.
 

ellover009

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There are OLED reference monitors too, with full RGB pixel structure and everything.

The problem with the Samsung TV is that it intentionally targets calibration to appear better in tests, which would also mean it might not be possible to calibrate accurately if despite that it will alter its behavior in normal use. Even if that looks better to the viewer it's still not what a TV is supposed to do and is extremely shady. Samsung could have just added a "make it pop!" checkbox in picture settings to turn on that behavior so the user can choose.

I would not be surprised if they "fix" it in a firmware update but those initial reviews are often the ones you will find when you consider if you want to buy the TV. Anything else is buried in various forums like this one.
Thanks for the reply. Man it was wild when all the calibrators were parading it around on streams, and out of nowhere Vince came along and was like there's something off the peak brightness. The latest video caused some ripples in the AVS forums.


here is where he shows the layout difference between this and the aw. I wonder why they chose to have a different shape of the pixels. Does this mean that the alienware has it's own separate process line in the factory?
 
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Sycraft

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here is where he shows the layout difference between this and the aw. I wonder why they chose to have a different shape of the pixels. Does this mean that the alienware has it's own separate process line in the factory?
My guess is just pixel size. It's the same geometry, the triangle layout, just different actual subpixel shape (square vs hexagon-ish). My guess is that trying to pack them so close together on the smaller display necessitated a different shape to make them big enough. Notice that the relative amount of black space on this panel is less.
 

Sycraft

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Looks like Samsung will have 49" 4k QD-OLEDs next year :https://www.whathifi.com/us/news/qd...pected-in-49-inch-and-77-inch-sizes-next-year

The TV's will have a 144Hz max refresh rate instead of 175Hz like the monitor but the tradeoff for 4k resolution is worth it to me.
I just don't think I could deal with something that large on my desk. I have a 38" ultrawide right now, which translates to a vertical about the same as a 30"-32" widescreen and that is pushing right to the edge of what I could deal with.
 

MistaSparkul

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I just don't think I could deal with something that large on my desk. I have a 38" ultrawide right now, which translates to a vertical about the same as a 30"-32" widescreen and that is pushing right to the edge of what I could deal with.

Fair enough. I currently have a 48" CX so upgrading it to a 49" QD-OLED seems like the best route for me.
 
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So my card I used to pay for the monitor expired while waiting on backorder. Ordered back on release day so the order won't be filled now. Dell is saying the only way is to order again and instead of may 5th it'll not be until July 5th. At this point im just gonna wait to see what the Samsung version of this is gonna be.
 

NemoToad

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oof sorry to hear that :( Mine might fall into the same boat. I had fraud happen in the past 2 months and now my number is different. We’ll see if it finds it way to my new card. Mine was supposed to ship yesterday but did not.

Talk about bad customer service making you reorder.
 

Astral Abyss

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oof sorry to hear that :( Mine might fall into the same boat. I had fraud happen in the past 2 months and now my number is different. We’ll see if it finds it way to my new card. Mine was supposed to ship yesterday but did not.

Talk about bad customer service making you reorder.
Did they update your ETA? Mine is supposed to ship today, but I have doubts.
 

Draver

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The rumor on reddit is still the same: Dell is waiting for a missing part, more specifically the stand. Stuck in containers somewhere... How true is it, who knows.
 

Sancus

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The rumor on reddit is still the same: Dell is waiting for a missing part, more specifically the stand. Stuck in containers somewhere... How true is it, who knows.

It's not completely impossible but it does seem incompetent to me if true. Many people would take these displays happily without stands if it meant avoiding a 3+ month delay. Then again, Dell has an ordering system which doesn't allow changing of credit card info for an order after it's placed nor any fallback to other payment methods if declined. So competency is clearly not their strong suit.
 

Spliffis

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They literally can't just pick and choose specific orders to not get a stand. That's not incompetence that's just how supply chain and mfg sku's work.

Trust me, at the end of the day they want nothing more then to take your money and ship you a product. They literally can't due to global supply chain issues that's out of their hands to control. At this point wait times and delays should not be new to anyone and the sad truth is it's probably not going to get better anytime soon.

Just be thankful they let you place an order and get a spot in line and you don't have to watch re-stocks all day.
 

Sancus

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They literally can't just pick and choose specific orders to not get a stand. That's not incompetence that's just how supply chain and mfg sku's work.
Total nonsense, they can do whatever they want. I didn't say it was *easy*. Plenty of companies like Apple let you choose whether or not you want a stand with a monitor. Yes, it would require them to make changes to their SKUs and possibly to the packaging, but if 10s of thousands of these things are sitting in a warehouse without final packaging because they're missing accessories, it's their choice to make no change.

I'd guess this monitor is a minor product for them and probably doesn't have much margin given the absurdly low pricing so I can see why they wouldn't bother. In general, Dell seems like a very inflexible company that is mostly designed to cheaply sell large quantities of same-things to businesses. These kinds of customer service and consumer product issues are not going to be taken seriously because they don't affect their bottom line at all.
 
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