AMD 280X black screen issue

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2[H]4U
Joined
Oct 12, 2011
Messages
2,083
You guys are a lot smarter then me so i thought maybe id see if you guys have any thoughts. I decided to upgrade my W7000 to a XFX 280X. During boot up it kept black screening on me, i thought i had it solved when i learned the HDMI 1.4a port does not support 1440p at 144hz. However, today its doing it again. Event logs show:

Faulting application name: Radeonsoftware.exe, version: 10.1.2.1862, time stamp: 0x6075cb03
Faulting module name: Radeonsoftware.exe, version: 10.1.2.1862, time stamp: 0x6075cb03
Exception code: 0xc0000005
Fault offset: 0x00000000003d7c92
Faulting process id: 0x2ee0
Faulting application start time: 0x01d740fb2ba90b45
Faulting application path: C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe
Faulting module path: C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe
Report Id: 6579152c-e00c-4def-94c8-5d8bd01eddf1
Faulting package full name:
Faulting package-relative application ID:

When i installed the card I ran the AMD clean up utility then installed the latest driver for a 280x. Card runs 75c under load, i was quite disappointed with its performance. More or less seems the same as the W7000 on overwatch but it looks a lot better in the case. I ordered a mini display port to display port cable -- hopefully its just an issue with its HDMI port. When i get back home from lunch i am going to put it in my spare rig and see if problem continues there.

Edit: had it running in the spare machines a few hours now on HDMI 1920x1080@120hz. No issues at all, so it must be some software conflict or it doesnt like my HDMI 2.1 cable / 2560x1440 144hz monitor.
 
Last edited:

pendragon1

Extremely [H]
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Oct 7, 2000
Messages
32,997
theyre basically the same, it was not much an upgrade, just a revision. 75c is fine. they will not do high res/refresh, they are a 1080p/60 card, and even then TPU has a warning on it.
1620170387623.png
 

TordanGow

[H]ard|Gawd
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May 25, 2015
Messages
1,483
Have you tried updating your motherboard bios? I had issue with a 280X a ways back, updating the motherboard bios fixed it.
 

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2[H]4U
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Messages
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theyre basically the same, it was not much an upgrade, just a revision. 75c is fine. they will not do high res/refresh, they are a 1080p/60 card, and even then TPU has a warning on it.
View attachment 353286
The specs are very different, but you are right about the 1080p/60 part. W7000 has 1280 stream processors, lower clocks on core and memory. 256bit memory instead of 384bit. Since i only use 144hz monitors it only allowed me to change settings from medium to high on overwatch. Going to ultra / epic fps drops below 60 from 120. Sad my laptop with 2060 does 130ish on ultra 2560x1440.
 

pendragon1

Extremely [H]
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Oct 7, 2000
Messages
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The specs are very different, but you are right about the 1080p/60 part. W7000 has 1280 stream processors, lower clocks on core and memory. 256bit memory instead of 384bit. Since i only use 144hz monitors it only allowed me to change settings from medium to high on overwatch. Going to ultra / epic fps drops below 60 from 120. Sad my laptop with 2060 does 130ish on ultra 2560x1440.
whoops, missed the "performance" after the "same. yeah that 2060 is a waaaaaay better card than either of the others, totally different class.
 

txsizzler

[H]ard|Gawd
Joined
Feb 17, 2012
Messages
1,530
The 280x is basically the same as the previous version of the 7970 GHz edition. That is a very old card by today’s standards. Your 2060 in your lappy will absolutely TROUNCE the 280x.
 

primetime

Supreme [H]ardness
Joined
Aug 17, 2005
Messages
7,086
You guys are a lot smarter then me so i thought maybe id see if you guys have any thoughts. I decided to upgrade my W7000 to a XFX 280X. During boot up it kept black screening on me, i thought i had it solved when i learned the HDMI 1.4a port does not support 1440p at 144hz. However, today its doing it again. Event logs show:

Faulting application name: Radeonsoftware.exe, version: 10.1.2.1862, time stamp: 0x6075cb03
Faulting module name: Radeonsoftware.exe, version: 10.1.2.1862, time stamp: 0x6075cb03
Exception code: 0xc0000005
Fault offset: 0x00000000003d7c92
Faulting process id: 0x2ee0
Faulting application start time: 0x01d740fb2ba90b45
Faulting application path: C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe
Faulting module path: C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe
Report Id: 6579152c-e00c-4def-94c8-5d8bd01eddf1
Faulting package full name:
Faulting package-relative application ID:

When i installed the card I ran the AMD clean up utility then installed the latest driver for a 280x. Card runs 75c under load, i was quite disappointed with its performance. More or less seems the same as the W7000 on overwatch but it looks a lot better in the case. I ordered a mini display port to display port cable -- hopefully its just an issue with its HDMI port. When i get back home from lunch i am going to put it in my spare rig and see if problem continues there.

Edit: had it running in the spare machines a few hours now on HDMI 1920x1080@120hz. No issues at all, so it must be some software conflict or it doesnt like my HDMI 2.1 cable / 2560x1440 144hz monitor.
you have the same card as my BACKUP card....Nice to have for troubleshooting or waiting for rma's...Im not sure why you think its underperforming as its like a 10year old card now? Im amazed how well mine does considering how far back these came out.
With that being said i dont see the 280x as being an upgrade....more of a downgrade in every way
 
Last edited:

ThreeDee

[H]F Junkie
Joined
Sep 5, 2001
Messages
11,285
as suggested .. check for BIOS updates for motherboard. Make sure you are running latest chipset drivers. Use 2 separate power leads to card instead of splitting just one. Try different cable
 

buttons

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Messages
2,083
WHERE IS MY FINE WINE!?!? Its bigger then 2060. bigger is better. geesh. /sarcasm

Maybe it didnt come across, but the real comparison was between it and a W7000 firepro on overwatch.
 

CAD4466HK

[H]ard|Gawd
Joined
Jul 24, 2008
Messages
1,286
The 280x is basically the same as the previous version of the 7970 GHz edition. That is a very old card by today’s standards. Your 2060 in your lappy will absolutely TROUNCE the 280x.
This. However, the OP was comparing the 280X to the W7000.

The W7000 is basically a 4GB R9 270, which is an underclocked 7870XT. The 280X is superior to all of those cards. You should be able to notice the difference.
 
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