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Regarding Arctic Liquid Freezer III 360 and compatibility with certain boards due to tall m.2 heatsinks

Cirkustanz

Cirkustanz

Gawd
Joined
Sep 26, 2007
Messages
515
I think this is the right forum...if it's not I am sorry!

I need to replace my existing AIO but the one I would like to use (Arctic Liquid Freezer III 360) has the tubes pointing down, and the heatsink that my motherboard uses (gigatebyte x670e extreme) is too tall. Arctic has two recommendations on their site. The first one is to flip the position of their cooler upside down which I don't really like because their coldplate is offset for am5 due to where the ccd's are actually located. Their other recommendation is that they will ship a heatsink that will work.

But it seems to be the worst designed heatsink I've ever seen, not to mention too small.

Does anyone happen to have this cooler and uses the arctic m2 pro heatsink that can tell me how much clearance above that heatsink there is to the arctic cooler in the standard configuration?

Ie: What is the distance between these two green arrows? I want to buy a better m.2 heatsink but I'm not sure how much clearance I would have to work with. If you happen to have a recommendation on a better heatsink that does work, that would also be appreciated.

Or perhaps just simply what height of a m.2 heatsink would work is also a good answer.

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mamob
I did request and receive alternate parts from Arctic a few years back. Something had changed in the block configuration and as you mentioned, Arctic said they would provide the correct
parts at no charge. Contacted them and the parts were received back within 10-14 days. Am in the US so not sure how it might work out in the UK. Pretty sure I did everything via e-mail at that time.

Just checked with Arctic US and they don't have a support number for the UK. Agent suggested using the following site if you have not done so already. Then create a ticket with your information. Also mentioned to the agent that you are in the UK, not the US. Options are to call Germany or US at a charge!

cs.arctic.ac

No www, etc. required according to the tech. Always find Arctic support to be the really good. Hope this helps. Update with your progress if you get time.
 
Cirkustanz said:
I think this is the right forum...if it's not I am sorry!

I need to replace my existing AIO but the one I would like to use (Arctic Liquid Freezer III 360) has the tubes pointing down, and the heatsink that my motherboard uses (gigatebyte x670e extreme) is too tall. Arctic has two recommendations on their site. The first one is to flip the position of their cooler upside down which I don't really like because their coldplate is offset for am5 due to where the ccd's are actually located. Their other recommendation is that they will ship a heatsink that will work.

But it seems to be the worst designed heatsink I've ever seen, not to mention too small.

Does anyone happen to have this cooler and uses the arctic m2 pro heatsink that can tell me how much clearance above that heatsink there is to the arctic cooler in the standard configuration?

Ie: What is the distance between these two green arrows? I want to buy a better m.2 heatsink but I'm not sure how much clearance I would have to work with. If you happen to have a recommendation on a better heatsink that does work, that would also be appreciated.

Or perhaps just simply what height of a m.2 heatsink would work is also a good answer.

View attachment 777641
Click to expand...
I think the tubes point up on the Arctic Liquid Freezer III. According to this diagram. Also have a new one that I haven't installed yet. If you are in the US or EU, call the tech support for Arctic and talk to them They are superb. Or check this link.

https://www.arctic.de/en/Liquid-Freezer-III-Pro-360/ACFRE00180A

Click on "Tech Specs and Manual" then click on the diagram that shows dimensions.
 
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tordogs said:
I think the tubes point up on the Arctic Liquid Freezer III. According to this diagram. Also have a new one that I haven't installed yet. If you are in the US or EU, call the tech support for Arctic and talk to them They are superb. Or check this link.

https://www.arctic.de/en/Liquid-Freezer-III-Pro-360/ACFRE00180A

Click on "Tech Specs and Manual" then click on the diagram that shows dimensions.
Click to expand...

I think I described what I meant incorrectly. I wasn't referring to the tubes going into the radiator, but the tubes coming out of the pump. I ended up buying a lianli hydroshift, just havn't installed it yet, as the vibration I was hearing ended up being not my AIO, but the glass panels in my case. lol
 
mamob said:
I ordered an Arctic Freezer III 360 AIO. When it arrived, I downloaded the manual and checked motherboard compatibility as advised. After entering my details (Gigabyte X670E Aorus Master), the compatibility tool indicated that the CPU block would interfere with a heatsink. Arctic states they will supply an alternative heatsink free of charge, which is fine. However, I’ve submitted four separate requests and only receive the same automated “we will respond” message, with no reference number or follow-up contact. I also can’t find any UK contact number. Has anyone here had to request and successfully receive a replacement heatsink from them?
Click to expand...

If it helps, they end up sending you an ARCTIC M2 Pro. Which is $5.50 on amazon for the black one, and $10 for the silver one. (in the US anyway) I ended up buying one to use for my NAS, and it works, but I really hate it.
 
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