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Artemis II Astronauts Battle Microsoft Outlook in Space

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kac77

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Artemis II Astronauts Battle Microsoft Outlook in Space​

By Judith Murphy
Some problems follow us everywhere, even 240 miles above the planet. Commander Reid Wiseman, leading the four-person Artemis II crew aboard NASA’s Orion spacecraft, radioed mission control early Thursday morning with a request that will sound familiar to anyone who has ever worked in an office. He needed help fixing Microsoft Outlook.
 
Why would you use outlook instead of a simple mail program when you are sending mission critical emails (Hi mom!) from space? The mind boggles.
 
LukeTbk said:
that the personal Microsoft surface for the hi mom, not the actual mission stuff.
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That is mission critical! Can you imagine how stressed they are not being able to send family messages? I mean, actually, not sarcastically. 😅
 
Nobu said:
Why would you use outlook instead of a simple mail program when you are sending mission critical emails (Hi mom!) from space? The mind boggles.
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I'm not sure it's a direct cause, but fun story... Microsoft provided the U.S. government a ton of "free" consulting and technical services to "improve" it's digital security. A large portion of this was migrating to MS services and cloud platforms. Eventually the discounts ended and the agencies lack the technical knowledge and\or budget to move away. Now they are stuck paying a fortune for services they had initially avoided due to the subscriptions costs.
https://www.propublica.org/article/microsoft-white-house-offer-cybersecurity-biden-nadella

In response to the president’s call for help, Microsoft CEO Satya Nadella pledged to give the government $150 million in technical services to help upgrade its digital security.

On the surface, it seemed a political win for the Biden administration and an instance of routine damage control from the world’s largest software company.

But Microsoft’s seemingly straightforward commitment belied a more complex, profit-driven agenda, a ProPublica investigation has found. The proposal was, in fact, a calculated business maneuver designed to bring in billions of dollars in new revenue, box competitors out of lucrative government contracts and tighten the company’s grip on federal business.

The White House Offer, as it was known inside Microsoft, would dispatch Microsoft consultants across the federal government to install the company’s cybersecurity products — which, as a part of the offer, were provided free of charge for a limited time.

But once the consultants installed the upgrades, federal customers would be effectively locked in, because shifting to a competitor after the free trial would be cumbersome and costly, according to former Microsoft employees involved in the effort, most of whom spoke on the condition of anonymity because they feared professional repercussions. At that point, the customer would have little choice but to pay for the higher subscription fees.

Two former sales leaders involved in the effort likened it to a drug dealer hooking a user with free samples. “If we give you the crack, and you take the crack, you’ll enjoy the crack,” one said. “And then when it comes time for us to take the crack away, your end users will say, ‘Don’t take it away from me.’ And you’ll be forced to pay me.”
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rinaldo00 said:
Because it is NASA and not SpaceX
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I was pretty disappointed with the production quality of the launch compared to SpaceX launches. Other than the launchpad camera, all the other footage/animations I saw were subpar compared to how spoiled SpaceX has made us. I was cooking dinner when the launch happened so I wasn’t watching 100% but I don’t remember seeing the crew at all nor do I think I even heard their voices.
 
Kardonxt said:
I'm not sure it's a direct cause, but fun story... Microsoft provided the U.S. government a ton of "free" consulting and technical services to "improve" it's digital security. A large portion of this was migrating to MS services and cloud platforms. Eventually the discounts ended and the agencies lack the technical knowledge and\or budget to move away. Now they are stuck paying a fortune for services they had initially avoided due to the subscriptions costs.
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Fantastic. This has been MS's MO since the beginning.
 
westrock2000 said:
I was pretty disappointed with the production quality of the launch compared to SpaceX launches. Other than the launchpad camera, all the other footage/animations I saw were subpar compared to how spoiled SpaceX has made us. I was cooking dinner when the launch happened so I wasn’t watching 100% but I don’t remember seeing the crew at all nor do I think I even heard their voices.
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From what I’ve read Disney got a deal worked out for in capsule video and they’re making a documentary for Disney plus with it. I have access to Disney plus but I really feel like an exclusive deal like that should be illegal, Artemis and NASA in general is publicly funded. The people have a right to access it.

The crew is about half way to the Moon right now. Covering a mile in just a few seconds now.
 
FiveDollarBill said:
From what I’ve read Disney got a deal worked out for in capsule video and they’re making a documentary for Disney plus with it. I have access to Disney plus but I really feel like an exclusive deal like that should be illegal, Artemis and NASA in general is publicly funded. The people have a right to access it.

The crew is about half way to the Moon right now. Covering a mile in just a few seconds now.
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Man I hope that isn’t true. It’s hard to to have anymore displeasure in Disney than I have already built up over the years, but that could do it.
 
LukeTbk said:
that the personal Microsoft surface for the hi mom, not the actual mission stuff.
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According to the article, it is supposedly used "for communication, scheduling, and mission data."

I.e. likely not mission critical but definitely affecting mission productivity/effectiveness.

sfsuphysics said:
The better question is "they can't go a day without needing to check their email?"
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From what I gather they're basically test running internet to the moon connectivity for future missions.
 
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"I'm sorry Dave, I'm afraid I can't do that."

Clippy.png
 
I would call that a non-issue compared to the Apollo missions:

Apollo 11 - 1201/1202 Alarms: The computer was overwhelmed with tasks, specifically from a rendezvous radar left in the wrong position, causing it to drop tasks and restart. The software was, however, designed to prioritize guidance over lower-priority tasks like data display, allowing the landing to succeed.
Apollo 14 - Faulty Abort Signal: A short in the abort switch sent a false "abort" signal, requiring a "patch" in the computer software to ignore the erroneous signal to land.
Apollo 16 - Gimbal Lock Warning: The inertial measurement unit sent erroneous data to the computer, which caused frequent warnings about potential gimbal lock.
Apollo 17 - Startup and Input Issues: The Lunar Module computer failed to start properly, necessitating reboots, and there was an issue with incorrect input of gimbal angles before launch.
 
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