Areca card not showing up on new MB

tschopp

n00b
Joined
Oct 13, 2011
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19
So I upgraded my desktop to a new MB. AMD Ryzen on a MSI B550 Tomahawk. I have an nvidea GPU in PCIE slot 1 and the areca arc-1230 in pcie slot 3. I tried setting the pcie to gen 1 in the bios and split pcie1 into 8+8. Bios doesn't see the card and neither does win 10. It's been a while since I loaded areca drivers on a machine, not sure I remember how to do it. On the old computer it used to see the card even before the bios screen and would ask if you wanted to enter raid manager. Any help would be appreciated especially driver install related.

For those curious I have 15 hot swap bays on my desktop and use the areca to access 12 of them. I was planning on creating a couple raid 6 volumes for backup of my file server.
 

Zepher

[H]ipster Replacement
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Sep 29, 2001
Messages
20,330
have you swapped the cards around to see if the gpu works in the lower slot?
 

mwroobel

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Jul 24, 2008
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5,153
Unfortunately this is what happens when you use enterprise hardware on consumer/prosumer boards. The PCIe slots on consumer boards are geared towards graphics cards and can have significant issues with HBA cards from RAID to LAN and runs the gamut from not being recognized as installed to intermittent activation to dropped connections. As mentioned above, try swapping your HBA and graphics cards in the x16 slots (they should be at least x8 electrically to function properly) and make sure the BIOS of your motherboard is the latest and the BIOS, BOOT, FIRM and all other Areca files are the latest. Even with all that, you have a 50-50 chance it will not work. Sorry I can’t be of more help, but enterprise HBA on consumer boards is more of a voodoo science than anything else, because most of the boards BIOS have code that are geared to proper operation of graphics cards and any acceleration they can offer than compatibility with more esoteric adapters.

Do you have anything in your BIOS/Efi about legacy PCIe support or INT13 support, or allowing adapter ROM to operate in UEFI?
 
Last edited:

MrGuvernment

Fully [H]
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Aug 3, 2004
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20,956
Was going to say, are you using UEFI vs Legacy? some cards simply wont work in UEFI, or do you have the Above 4G limit option in your bios?
 

tschopp

n00b
Joined
Oct 13, 2011
Messages
19
Unfortunately this is what happens when you use enterprise hardware on consumer/prosumer boards. The PCIe slots on consumer boards are geared towards graphics cards and can have significant issues with HBA cards from RAID to LAN and runs the gamut from not being recognized as installed to intermittent activation to dropped connections. As mentioned above, try swapping your HBA and graphics cards in the x16 slots (they should be at least x8 electrically to function properly) and make sure the BIOS of your motherboard is the latest and the BIOS, BOOT, FIRM and all other Areca files are the latest. Even with all that, you have a 50-50 chance it will not work. Sorry I can’t be of more help, but enterprise HBA on consumer boards is more of a voodoo science than anything else, because most of the boards BIOS have code that are geared to proper operation of graphics cards and any acceleration they can offer than compatibility with more esoteric adapters.

Do you have anything in your BIOS/Efi about legacy PCIe support or INT13 support, or allowing adapter ROM to operate in UEFI?
Thanks for the tips. I tried swapping the gpu and raid card. I had a gpu error on the MB with that. Tried the GPU alone in slot 3 still had a GPU error. I tried the legacy support options. I did find another user on here that uses one of the Areca sas cards on this MB with the same cpu. The 5600x does not have integrated graphics so that would imply they also have a gpu.

The mb bios is the latest.

The Areca firmware is the latest. You mention bios, boot and firm. I have some recollection of these, but it has been years since I installed an Areca. Could you be more explicit about what I need to do with the bios and boot.

I might be able to dig up a pdf of a manual. I remember it describes how to install those. Also not sure how the boot on win 10 is different from win 7. Or if that matters.

I did not install any boot, bios, or driver files for the Areca.
 

mwroobel

Supreme [H]ardness
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Jul 24, 2008
Messages
5,153
For the 1230 (and most Areca boards) there are 4 individual “firmware” files that have to be installed separately. BOOT, BIOS, FIRM & MBR. I believe 1.49 is the latest for the 1230. You can install them via McBIOS or command line with the Areca software.
 

tschopp

n00b
Joined
Oct 13, 2011
Messages
19
Tried some more troubleshooting, still no luck. The other user here with the same MB was running the Areca in pice slot 1. I was able to confirm slot 3 is working and got the system started with the Areca in slot 1 and gpu on slot 3. Tried about all the MB bios options, no luck. The MCbios does not start and the CLI says no cards found. I tried connecting the rj45 to my router, but it didn’t see the card either. That might be a static ip vs dhcp issue. About the only thing left would be to verify the card is good in another system. I did swap the fan on the card and it has been a while since I used it.
 
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