Yeah, that worked in my case. Mine was very tilted though so yours being only slightly tilted could be something else. Just don't apply too much force to be safe.
Same thing happened with my replacement unit. It was greatly tilted toward one side but I was able to adjust it. It took a little bit of force like it was stuck but eventually it loosened and I could tilt it back.
My replacement monitor arrived today. It came packaged in a standard brown Dell box. Unfortunately it wasn't packaged well due to the inner padding being too thick for the box itself so it bulged out in the center and broke the tape in that area. The monitor didn't have the bubble wrap taped...
There is a newer firmware version in ones that were recently shipped: https://www.dell.com/community/Alienware-Desktops/AW3423DW-Pixel-Auto-Warning-Message-missing/td-p/8198985
I'll report back with the firmware version that comes with my replacement whenever it gets here.
It wasn't there before. In the pic I was using the Steam chat window and if I move it over the scrollbar area in the center it lines up perfectly. Same with the lines from the bottom part of the YouTube player.
Interesting. I use mine about 6 hours a day and I regularly move the windows around and minimize the one I'm not using. The center scroll bar on mine isn't dark like yours so maybe that's why mine caused image retention. I'm also using the default bright theme.
Looks like I'm starting to get some burn-in from using two Chrome windows side by side and watching a lot of YouTube. The faint line going down the center of the screen seems to be from the scroll bar and the one towards the lower part of the screen is from the bottom part of the YouTube video...
I use DLSS performance on my 3090 to get as close as possible to averaging 175 fps for my monitors refresh rate. Usually stays around 150 fps at 3440x1440. Pretty hilarious for a game so old.
Mine had the bubble wrap marks, too but there are some other marks that I can't get off. They look like small etchings/scuffs in the AR coating. I've also noticed a few hairline scratches. At this point I'm not going to bother RMA'ing it since I haven't noticed anything else wrong with the panel...
I've been playing around with it. It's rough around the edges in some spots but still very, very cool! Major props to the guy that made it. Would be cool to see it be done with Doom 3 some day.
The way I'd describe it is that the colors on the Alienware screen look more pure than the colors on the CX I have since QD-OLEDs don't have the extra white sub-pixel that can dilute the colors.